Hello!
I am Serena Best
I am excited you found me and hope I can help
you with your technical needs.
All About Me
My goal is to help individuals and small business owners succeed in finding the technology and/or business tools that will make their lives easier and their business run efficiently behind the scenes.
I am an IT/Business consultant with over 20 years of experience in the field. I graduated with a bachelor's degree in Computer Science and a second bachelor's degree in Computer Information Systems at Wentworth Institute of Technology of Boston, Ma. I have a proven track record of success in helping businesses of all sizes improve their IT systems and processes. I am skilled in a variety of technologies, industry-specific platforms, and data analytics.
I am passionate about helping individuals and small businesses succeed and always look for new ways to improve my skills and knowledge. I am also a strong believer in the power of technology to transform and improve a business’ operations; I am excited to be a part of the ever-changing IT landscape.
I enjoy spending time with my family and friends in my spare time, gardening, working at a local clothes boutique, and raising my grass-fed beef herd (@ancestralfarmvt)!
If you are looking for a personable and onsite IT/Business consultant who can help you take your business to a place where it feels less overwhelming, I would be happy to discuss your needs with you.
Comprehensive Services Tailored to Meet Your Needs
I will conduct thorough research, implement, and provide training for you and/or your team on essential software solutions to optimize daily business operations, including:
- Human platforms
- Document Management systems
- Customer Management solutions
- Social Media platforms
- And more.
Additionally, I will create a comprehensive Google Business Profile and offer training on its critical components, including guidelines on when and how to update it based on your business model.
Furthermore, I can develop and design basic business website, ensuring that potential clients can easily access vital information about your organization. I will also provide training on a user platform for ongoing website maintenance.
I can advise you on effective marketing strategies and tools to enhance your business visibility, including:
- Social Media engagement
- Email marketing campaigns
- Printed materials (postcards, flyers, pamphlets, business cards)
- Organizing special events, webinars, and online training
- Facilitating word-of-mouth networking If you require assistance with internal organization, I can create documentation for tracking, training, or historical reference, as well as help organize your email communications.
For any upcoming projects that require management support, I can coordinate meetings, oversee time and cost management, and facilitate communication among multiple stakeholders.
The above are just a few technical and administrative advise I can offer; If you have other specific needs I welcome the opportunity to discuss how I can assist you.
