Hello!
I am Serena Best
I am excited you found me and hope I can help
you with your technical needs.
All About Me
My goal is to help individuals and small business owners succeed in finding the technology and/or business tools that will make their lives easier and their business run efficiently behind the scenes.
I am an IT/Business consultant with over 20 years of experience in the field. I graduated with a bachelor's degree in Computer Science and a second bachelor's degree in Computer Information Systems at Wentworth Institute of Technology of Boston, Ma. I have a proven track record of success in helping businesses of all sizes improve their IT systems and processes. I am skilled in a variety of technologies, industry-specific platforms, and data analytics.
I am passionate about helping individuals and small businesses succeed and always look for new ways to improve my skills and knowledge. I am also a strong believer in the power of technology to transform and improve a business’ operations; I am excited to be a part of the ever-changing IT landscape.
I enjoy spending time with my family and friends in my spare time, gardening, working at a local clothes boutique, and raising my grass-fed beef herd (@ancestralfarmvt)!
If you are looking for a personable and onsite IT/Business consultant who can help you take your business to a place where it feels less overwhelming, I would be happy to discuss your needs with you.
Skills I Offer
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Research, install, and train you and/or your team on software necessary for your business to make things efficient for daily operations. Systems like;
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Human Resource platforms
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Document Management platforms
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Customer Management platforms
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Social Media platforms
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And more!
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Create a comprehensive Google Business Profile
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Additionally, train you on the important components and when the profile needs to be updated based on your type of business on how and when to make updates
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Developing, and designing a basic business website;
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No matter the size of business, a website is important for people to find basic information about your business
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Additionally, I can train you on a user-friendly platform to maintain your website
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Guiding you in the types of marketing approaches and tools that would best help your business ‘get out there’
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Social Media
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Email marketing
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Printed postcards/flyers/pamphlets/business cards
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Creating special events/webinars/online training
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Word-of-mouth networking
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Do you need an internal organization?
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I can create internal documentation for tracking, training, or historical information purposes
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I can organize your overflowing email
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Is your google drive or Dropbox account disorganized?
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Are you overwhelmed by incoming prospective clients?
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I can help organize this information
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I can also screen or follow up on prospective client calls/emails
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Do you have an upcoming project (or multiple) you need help managing?
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I can make meeting arrangements
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I can keep time and cost management
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I can help with communications between multiple parties
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Do you have a different need? Let’s talk!
